UPDATED: The online bookings system of Identita Malta is showing it is full-up for the whole month of November with no free slots available for appointments.
Confusion and frustration erupted among people waiting for services at the Identity Malta office in Blata l-Bajda earlier today as the appointment system broke down due to an exceptionally high volume of service requests. Appointments were cancelled and had to be relisted manually on the spot as residents waited in the long queue to get a service.
Identity Malta is still dealing with the fallout from a scandal in which thousands of Maltese addresses were fraudulently used by migrant brokers to bring in third-country nationals.
There were up to 100 people at different times waiting to get services.
Newsroom
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